Frequently Asked Questions

What is Fresh Cloud?

In simple terms, Fresh Cloud lets you easily build WordPress websites and Fresh Store affiliate stores.

It includes fast cloud hosting, an easy account area, vanity domains, backups, one-click logins and so much more!

We encourage you to take a look at the features page, videos and showcase on this website to find out more.

I am a complete beginner! Is this for me?

Yes! We have been helping members create websites and affiliate stores since 2010. There is a wealth of training and videos available to you.

We have designed the Fresh Cloud platform is designed to be simple and intuitive, so you can get started without any training.

If you prefer, we have full training guides and videos to show you how to get the best from Fresh Cloud.

I am an experienced user.. are there any limitations?

We also run websites and affiliate stores, and know the frustrations of a limited platform!

Fresh Cloud has advanced features and does not limit you in any way. You have full control over your websites just like any hosting platform.

We are regularly adding features based on feedback from our members. You can see everything you can do on our features page.

Are my websites and data safe?

Yes absolutely! We take regular backups of our system to ensure there is no data loss under any circumstances.

We also provide you with automated backup options for your websites so you can rollback in the event of a problem.

Is this cheap shared hosting?

Absolutely not!

We know how important speed is for successful websites and affiliate stores. Our hosting platform is designed from the ground up to give you the best possible performance.

We are powered by the industry-leading Google Cloud platform. Each website gets dedicated resources and is isolated from other websites.

The result is lightning-fast loading at all times!

Do you have a refund policy?

We know you will love Fresh Cloud..  but we understand that circumstances can change.

We have a 30-day refund policy and you can find the full details on our Refund Policy Page.

To request a refund, simply send a message to our friendly support team and we will take care of it promptly.